Xbox live

Everytime i turn my xbox on i get a message saying cant connect to xbox live, then i click connect and it connects right away, but i want to sign in and stay connected, i also get signed out of live randomly too

 

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Last updated July 4, 2018 Views 4 Applies to:

That would be most likely becasue of your internet connection if you have wifi your router might have an issue and if it's wired it may be your internet company. Or you may try this link for help support.xbox.com/.../nat-type-strict

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Hello
you might need to check your network ports.
Please check this link it has a full guide on how to open ports and NAT:
http://forums.xbox.com/xbox_forums/xbox_support/f/9/t/7448.aspx

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id check the routor or reset it and try to reconect it or you can always get intouch with your internet compony if that dont work

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I agree with skates.  Try a hard reset

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Hello! For this issue, usually setting your DNS Server settings manually does the trick. Go ahead and try the following steps: 


  1. Press the Guide button on your controller, go to Settings, and then select System Settings.
  2. Select Network Settings.
  3. Select Wired Network or the name of your wireless network, if you are prompted to do so.
  4. Select Configure Network.
  5. On the Basic Settings tab, select DNS Settings.
  6. Select Manual.
  7. Select Primary DNS Server.
  8. Enter 4.2.2.1, and then select Done.
  9. Select Secondary DNS Server.
  10. Enter 4.2.2.2, and then select Done.
  11. Select Done again.
  12. Press the B button on your controller, and then select Test Xbox LIVE Connection.

Let us know if this helps! :) 

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