Xbox live won't update on console, even though it says on the website I have a one year gold membership my console still thinks I'm silver what do I do? been like this since yesterday when i applied the code

on my Microsoft account it's recognized I've inputted a year code however my xbox still thinks I'm silver and keeps promoting me to buy membership, furthermore when trying to view anything to do with my membership both on console and on the website i get errors help!

 

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Last updated July 5, 2018 Views 7 Applies to:

Hello,

Did you have a membership before you purchased a year of Xbox LIVE?  If so, yes it's still going to prompt you to upgrade because you're still on your current membership, but once it expires, your year that you purchased will automatically pick up once it expires. :)

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I have this problem.  I had no xbox live for over a year.  I decided to add it tonight via the website.  The X1 though still prompts me to buy Gold when I try to get online to play with friends...I thought Microsoft stuff was supposed to work.

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