Xbox live won't connect

I can't post my router info since I am in college, and I know that is not the problem since everyone else around me can get it.

Netflix wasn't loading last night and one suggestion was too clear the cache, so I did.  That didn't work.  Now I can't even connect to xbox live.  I start to connect, then about half way through it asks me to do an update.  If I click no I don't connect, and if I click yes it doesn't finish connecting and then the download says "can't download update because you are not connected to xbox live blah blah blah"

 

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Last updated July 4, 2018 Views 0 Applies to:

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Can you try applying the update via USB? support.xbox.com/.../system-updates

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