Xbox Live won't connect on my One

Hi.  Some point on Friday my One stopped connecting to Live.  I can still use all the apps etc without problem and it still tells me which friends are online (not sure about playing online as I don't have any MP games at the moment) but no pins load and where the store should be is just an announcement saying "Having trouble connecting?  It may be a problem on our side.  We are working on it"  Checked the status page on and it says everything is fine, and checked my internet connection and its fine, just no Live.  I wouldn't normally care too much as I'm quite patient but it has been two days and none of my friends are having this problem.



Question Info

Last updated July 4, 2018 Views 6 Applies to:

G'day CunningSmi1e!

I suggest that you copy over your thread to the 02 - Connecting to Xbox Live on Xbox One forums Here.

From there your issue will be reviewed and support will be offered.

Good luck!

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