Xbox live woes

I haven't been able to get on xbox live since at least Friday.  I just got home from a weekend away from home and I still can't access live.  I read the bulletin and it states that services are out to members who let their subscription lapse.  My subscription is good until May of this year.  Why am I affected by this problem and why have I been affected for days?  Are there any steps that I can take to fix this?  

 

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Last updated July 4, 2018 Views 3 Applies to:

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