Xbox live tenure

Hello my Xbox Live name is IronAvatar and my tenure has changed from10 to 7 years. I have been with live since the beta and I would like to get this corrected before a new tenure special is offered.
 

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Last updated July 4, 2018 Views 0 Applies to:

Hey again Iron! Sorry for the delay here, but I wanted to confirm when your tenure issue first occurred? When did you notice the issue? Thanks!

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Thanks for the info Iron! We'll check into this for you and get back to you as soon as we have more information.

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forums.xbox.com/.../455852.aspx

Give that a shot.  I just fixed mine, step by step on how I did it.  The previous methods did NOT work for me.

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I just noticed today, I tried everything listed on the sticky but still did not fix the issue :'(

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They are working on the issue.If you havent yet go this this thread and try the fixesforums.xbox.com/.../441105.aspx. If they do not work let us know. Also when did you first notice your Tenure changed?

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