Xbox Live Tenure..

Who do i contact about my Tenure, i should of had my profile switch numbers by now.

Last year, it was around Feb.


Discussion Info

Last updated July 4, 2018 Views 27 Applies to:

it takes awhile to update, mine did the same thing

I guess it's updated from the actual date your profile first joined Xbox Live? I joined around mid 2010. My new slim console came with 1 month free gold used it up during the first month but didn't really commit to Gold until I needed it at the beginning of 2011 for online multiplayer when TDU2 came out. And have renewed my 12 month memberships since then. I have 2 years Tenure but pretty sure it will update to 3 years soon.

Is it true that if you don't have Gold for a while like 6 months+ the tenure goes back down to 0? I would recommend contacting Xbox Support directly if you needed any help.