Xbox Live Tenure Issues STILL

Its been quite some time since the fix was supposed to fix everyones tenure, but unfortunately mine is still say 1 year when it should be saying 4 years. Ive contacted support and all they say is that its been fixed. So can i ge a little help here?

 

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Last updated July 5, 2018 Views 0 Applies to:

Im not sure what is going on at this point. It does seem like they are just moving on but im not really sure. The sticky has not been updated in awhile.

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Thats pretty crappy of them to do. I am not please with microsoft lately.

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Hey IVorvadossI! Checking it out, it does look like that tenure of '1' is accurate. Your tenure is only the accumulation of Xbox LIVE Gold time you've had on your account. Any Xbox LIVE Free subscription time would not count towards that total tenure! You can check this out for yourself at accounts.live.com in your subscription history. There you can add up the total time you've spent as  Gold member and see that '1' is correct! Hope this helps clear things up. :)

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