Xbox live tenure incorrect

Hi there, My xbox live tenure seems to have decreased like others have said. Tried all the fixes but nothing seems to work. Thanks.....

 

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Last updated July 5, 2018 Views 6 Applies to:

Hi,

Tenure doesn't go up at all when you're a silver member. Microsoft recently changed the way tenure was calculated, and it is now only counting the time that you have been a Xbox LIVE Gold member (paid).

If you were a gold member for 2 years out of 5 years then you would now have a 2 next to your name. Any sort of lapses in your membership where were only a gold member for 5 months out of a year or something of that sort then you'd need to complete the whole year cycle before another year of tenure is added to your account.

Hope that makes sense to you.

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Hi,

Tenure doesn't go up at all when you're a silver member. Microsoft recently changed the way tenure was calculated, and it is now only counting the time that you have been a Xbox LIVE Gold member (paid).

If you were a gold member for 2 years out of 5 years then you would now have a 2 next to your name. Any sort of lapses in your membership where were only a gold member for 5 months out of a year or something of that sort then you'd need to complete the whole year cycle before another year of tenure is added to your account.

Hope that makes sense to you.

No.  Tenure is currently broken.  I've been gold for 15 years, since Xbox Live beta and it is only reporting 12.  

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