xbox live sub

hi can you help plz my live ran out so i put a 14 day live subscription on my account i used 1 day off it leaveing 13 days to go then bought a 3 month subscription and then reedemd it so should of had a total of 3 monthes plus 13 days but it seems to have not added the 13 days to my accont where have they gone? can you help plz

 

 

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

The 14 days subscriptions are not actually proper gold subscriptions.

They are just silver subscriptions with extra privilages like multiplayer access and ability to use video apps like netflix. Other gold features like cloud saves don't work.

Because they are not actually a true gold membership they will not stack when you add a real gold membership

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

besides gold memberships are full memberships you dont really want to wait 13days to have the full benefits of gold do you?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.