Xbox Live still disconnecting...

The problem is that you are talking that the problem is resolved but i got disconnected yesterday. I´m getting disconnection problems since the new update. NO It´s not a connection problem never had for years using xbox live. NO i did not did anything wrong nor with my account nor with the cables nor anything different ! Everything was working just fine till the new dashboard...So can you fix this problem that was caused obviously by the new dashboard? Btw...NO it´s not a speed problem since I doubled it last week and before was working just fine...

 

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Last updated July 4, 2018 Views 2 Applies to:

Hey Shin, I'm sorry to hear you're upset, but I'm afraid that there are no known issues with connectivity that have resulted from the new dashboard update. That being said, we're happy to work with you to resolve the issue. Can you please take a few minutes to answer the bold questions listed here, to give us a better idea of your network? At that point, we can offer in-depth support catered specifically to you. :-)

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Problem solved after redownloading my gamertag thank you

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Glad to hear it Shin! Please feel free to rate your forums experience. :-)

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