XBOX LIVE Status Error Report

XBOX LIVE status error report

W:0000 - 0021

X:0000 - F001

Y:20A8 - 4800

Z:0000 - 0000

ID:FFFF - FFFF

I have this problem hoping to fix it

Please if you have any idea what are the causes of this problem just tell me

My router > Thomson TG585n

 

Question Info


Last updated July 4, 2018 Views 7 Applies to:

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can any one help me fixing the problem

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Please answer the bold questions listed here. Also, when you run that LIVE connection test, please let us know ALL of the error messages that appear onscreen. 

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What Country/State/Province do you live in? Saudi Arabia

Modem brand & model number: Thomson TG585n

Network Connection Type: Wireless

If Wireless, what type of encryption are you using?nothing

If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter? Xbox360 white eternal

Things you have tried:

Is UPnP Enabled? Yes

Is NAT Type Open? yes

Any Error Codes you encounter: just Status Error report

What type of internet do you have? Cable/DSL/T1/3G? DSL

Who is your ISP(Internet Service Provider)? STC

When you run "Test Xbox LIVE connection" what is the exact message shown on screen? nothing

it's completely running but the problem is the error message

How to solve it ?!

Do you thing the ISP has anything to do with it ?!

I have a subject on another website with how to connect with the best possible value on XBOX Live

I am sure I could help most of them

 

W:0000 - 0021

X:0000 - F001

Y:20A8 - 4800

Z:0000 - 0000

ID:FFFF - FFFF

 

 

 

DSL Connection

Uptime: 0 days, 0:09:53

DSL Type: G.992.5 annex A

Bandwidth (Up/Down) [kbps/kbps]: 509 / 8.190

Data Transferred (Sent/Received) [MB/MB]: 3,01 / 5,61

Output Power (Up/Down) [dBm]: 0,0 / 19,5

Line Attenuation (Up/Down) [dB]: 22,5 / 35,0

SN Margin (Up/Down) [dB]: 21,0 / 6,5

Vendor ID (Local/Remote): TMMB / BDCM

Loss of Framing (Local/Remote): 0 / 0

Loss of Signal (Local/Remote): 0 / 0

Loss of Power (Local/Remote): 0 / 0

Loss of Link (Remote): 0

Error Seconds (Local/Remote): 0 / 0

FEC Errors (Up/Down): 0 / 1.621

CRC Errors (Up/Down): 0 / 0

HEC Errors (Up/Down): 904 / 0

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UP UP UP UP UP

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MJ, I'm not seeing the issue you're experiencing in your post. What seems to be issue, specifically?

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this is the issue

STATUS ERROR REPORT

W:0000 - 0021

X:0000 - F001

Y:20A8 - 4800

Z:0000 - 0000

ID:FFFF - FFFF

can you help to solve it ?!

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Had the same error, ran a system cache dump and now it works again.. don't know if that actually was the reason for the problem, but u might wanna try it. Another thing i did was to change to wireless, then back to wire. But as I read it you wanted wireless, try the opposite if suggestion number 1 doesn't work.. ?

Not much of a help i'm afraid....

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Hey mate, I was hoping you could describe the issue you're experiencing, such as an inability to connect to LIVE, or a slow connection, etc. While you're at it, please answer these questions as well. Thank you!

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I already answered them completely

What Country/State/Province do you live in? Saudi Arabia

Modem brand & model number: Thomson TG585n

Network Connection Type: Wireless

If Wireless, what type of encryption are you using?nothing

If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter? Xbox360 white eternal

Things you have tried:

Is UPnP Enabled? Yes

Is NAT Type Open? yes

Any Error Codes you encounter: just Status Error report

What type of internet do you have? Cable/DSL/T1/3G? DSL

Who is your ISP(Internet Service Provider)? STC

When you run "Test Xbox LIVE connection" what is the exact message shown on screen? nothing

I have a slow connection

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Apologies. Okay, one more thing now. Can you please run a connection speed test on your PC, and post the upload, download, and ping?

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