Xbox Live Starter Kit [Chatpad not working]

I recently bought the 12 month Gold Starter Kit, from Amazon, and it was delievered March 1st.

When it arrived I opened the package just to check everything but did not use anything untill the next day.

It was kept in the box for the time being.

When i did get to input the codes etc. i plugged in the mic and it worked.

I then tried the Chatpad and it didn't work.

 

I've tried everything to try and make it work, flipping it over and making the snap noise, and not leaving gaps.

Is it a faulty product?

Was it damaged during delievery?

Or am i just plugging it wrong?

 

Please help me.

 

 

 

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

It sounds like you got a defective chatpad. You'll need to call Xbox Support to set up a replacement.

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Are you really sure your chatpad is connected in all the holes of your controller?

Met vriendelijke groet,

Rick N.,
DummyArbiter010

borntolearn.mslearn.net
microsoft.com/learning

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I'm having the same problem.  Headset works fine, but not the chatpad

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