Xbox Live signing me out when starting games, Netflix, etc.

Each time I try to play a game on Live I get signed out. The game will load, and I'll be able to sign in just fine after that. If I switch games  it will sign me out again. This started happening when we switched from ATT to Time Warner. And its ONLY my Account, and not my husbands or my daughters. They can use xbox live absolutely fine. Any suggestions? It doesn't matter if I have auto sign in on or not.

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

The only difference between profiles is the fact that Husband and daughters accounts do not require password sign in on our console. Apparently my profile does, and I'm not given any options via computer or on the xbox to change that.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hey there Twiggy!

It could be that your gamer profile have become corrupted.

Try delete your profile, (Delete Profile Only) restart your console and recover your profile from LIVE.

Remember, before you delete your profile, you have to know the username and password for your Micrsoft account associated with your gamer profile

How to safely delete gamer profile: support.xbox.com/.../profile-move-delete

Post back and let us know how that goes and we'll go from there.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.