Xbox live sign in problem

Hi,

     About 2 weeks ago i tried to sign in on my account. It then took me to an account that was not mine nor had i ever heard of. Also i tried going on my account and changing the password and that didn't work. I have no idea what is going on with my account i think it might have gotten hacked. A response would mean the world to me right now!

A fellow xbox live member

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Has this been an offline account?   Have you had a silver or gold account before?

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Hey Catty. It seems you signed in with a different Microsoft Account, as your gamertag is showing as one of the auto-generated ones. Could your old XBL account be tied to a different email by chance?

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