Xbox live sign in error code: 8015d02E

I did every single thing to recover my account. But non of them worked. I don't how it happened, it started when I sign in to my account and it gave me a security proof thing and that's how it started. Is there any thing that I could do, instead of getting another account and having to pay gold again?

 

Question Info


Last updated July 5, 2018 Views 46 Applies to:

Hiya, this error code indicates that your Microsoft account has been blocked or compromised, you can see the support page here.

support.xbox.com/.../error-code-lookup

Are you able to login to your Microsoft account from hotmail/outlook.com, this should be a good check to see if your account is blocked

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Hi FootlessCape,

 

Can you try the steps in this support article HERE, they may help in resolving this error.

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