Xbox live service error ??

after entering my new day one xbox live account prepaid info, it is telling me

An error occurred while completing this operation
Give it another try. If this happens again, let us know by entering the code below at xbox.com/errorhelp so we can investigate.
 
 
 
I've entered the codes at the bottom an it says that they don't recognize the codes, there are 2 sets of codes and I've entered both of them by themselves, together, pretty much every possible way there is - what do I do to fix this problem ?? Is it due to Live being down or what
 

Question Info


Last updated July 4, 2018 Views 11 Applies to:

Xbox Live is currently experiencing issues with prepaid codes.

See the Xbox Live Status Page: support.xbox.com/.../xbox-live-status

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Well it's happened to me when I'm trying to enter a 14 day trial on the Xbox one, what shall I do?

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ChoM xGurphbot,

 For future reference take a look at the last post and make sure it isn't older than a month. If it is, the original poster's issue is likely already resolved and you will want to create a new thread detailing your issue. For now, try power cycling your console (not the same as restarting it). To power cycle, with the console on press and hold the console power button for 8 seconds until it turns off, then wait 30 seconds, then turn your console on, and try again. Let us know if this fixes the problem.

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