Xbox live rip off?

hello, not sure if this goes here.. but I have a problem.

My friend recently bought me 1 year sub of gold, and I redeemed it on the xbox guide rather than going to Manage Accounts etc.

I redeemed it successfully, but It's still telling me I am a "free Member" Not Gold.

I checked both xbox and xbox.com for this, and it has no recollection of me even putting the code in, and when I tried the code again, it said it was already in use,.

:/ ? 

I went to the site fior the Microsoft billing and accounts, to see if it was there and it isn't. Infact the only code it has from me ever entering is back in 2010.

Note* - I did have my payment method set up to some random VISA Pre-paid card when I had it back then. But got rid of it after I put the code in for the gold. Could this of been the problem? And how do I fix it?

 

Please help me

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

please call xbox billing support

 

 

we can't see your billing account and they can help further

 i'd say if you have multiple accounts check them too or are you sure it was a 12month membership not a 48hour trial?

 

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I've checked my email and theres nothing.

I've signed in and out several times, even turned off the xbox for a few minutes,

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Check your email for a confirmation that you did in fact redeem the code.

Try signing out and then back in to your account.

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Another note: It says I don't have xbox live GOLD, but I can be in parties ? usually when you have a free account you can only be inh a private chat. Glitch maybe?

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