Xbox Live Rewards

I bought 12 month gold but xbox live rewards are not giving me the 3000 credits

 

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Last updated July 5, 2018 Views 4 Applies to:

In order to get the credits, your current membership has to expire and the new membership will have to roll through. Then, you will receive the credits.

From the Rewards Page:

"Renewing your Gold membership, whether on Xbox One or Xbox 360, is a quick and easy way to earn up to 3,000 Rewards Credits. You'll earn Credits each time you renew your Gold membership, and if you sign up for a 12-month Gold membership, you'll get all your Rewards Credits at once. Please note, you will receive your Credits once your current Gold membership ends and your new Gold membership kicks in."

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Please note, you will receive your Credits once your current Gold membership ends and your new Gold membership kicks in.

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What Tweaked says is correct.

However, if you believe you should already have received them you should post in the Rewards Forum, which is the only one monitored by the people running that programme.

forums.xbox.com/.../29.aspx

Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn

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Before i used to have 3 months gold but then it expired i used xbox live trials till i bought 12month

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I'm fairly sure that because you went from a trial membership to a 12 month it does not count as a 'renewal', but I could be wrong.

You'll want to post in the Rewards forum (linked above) to get a definitive answer on that one.

Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn

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ok

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yep

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