Xbox LIVE Rewards says I'm not gold

I've heard you have to make your own thread if you want to get this fixed for yourself

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:
Answer

It is not possible to purchase a gold subscription with currency on your account (which is was rewards credits are converted to when deposited into your account). Gold can only be purchased via credit card/Paypal or by purchasing a prepaid card in a store.

As said above, you'll need to post in the Rewards forums for any further assistance - forums.xbox.com/.../29.aspx

You can check for deposits by going to http://commerce.microsoft.com and check for credits in your transactions.

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