I have been on Xbox live for nearly 5 years and my rep has been rated as good, i recently changed from the Xbox 360 to the Xbox One and had a few games on Call Of Duty Ghost and came across a person on the opposite team that did not like how i was playing because he was getting owned, so out of despite he reported me like a mere child, now my rep has gone down from "Good" to "Needs Work" which is ridicules not only does it luck disgusting Xbox Live no longer let you send messages to other players that are not on your friends list and the matchmaking is reduced! I pay good money for a product that i can no longer use to its full ability due to one stupid child!
Can you please explain how the rep system works? How do i get my rep back up? Why is there an option to rate some one bad and not an option to rate some one good?