Hello, I need some help. When I went to renew my previous gold account using a 3 month card, I was sent to a screen which asked for my username and password for security purposes. However, when I typed it in, i received an error code saying the email wasn't associated with the account. I went through the steps of a password change and what not and when I finished, the site made me a new account rather than keeping my old one. Now I have no idea what to do and I cannot access my old account. What should I do?