Xbox Live Renewal Error: Glitch in System

 

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Last updated July 5, 2018 Views 6 Applies to:

If this is a billing issue try going to http://billing.microsoft.com Sometime we just happen to find glitches sad but true. Even if your balance says 0 if you add anew cc or update your current cc it will automaticlly pay  any past due balances. Make sure you remove the old cc if needed and call cx support to turn off the auto renewal. Or else you will be charged every billing cycle for that new subscription you added. Hope this works for you also try to use a different cc or try directly from your xbox.

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Can you explain a bit more what is happening?

If you can't renew your subscription on xbox.com , you can also try to do it on the console.

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Yes but my friend did that on his Xbox and he had to create a whole other account. He did it with a card and so do I. Will that happen to me?

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Hey Dri11, there are no known issues signing up or paying for LIVE. :-) Are you having issues currently? If so, please create your own thread with a full description of the issue you're experiencing.

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