Xbox Live renewal cancellation

I realize there is a sticky about this already but it did not answer my question.

I just purchased a month's worth of Gold about 20 minutes ago and I was wondering about canceling the auto-renewal. I wanted to know if using the renewal cancellation through PayPal, would that be enough to cancel it all together or would I absolutely still need to call tech support to ask them to remove it?

 

Hope someone can clarify for me because as far as PayPal is concerned the payment will not occur on a monthly basis.

 

Thanks.

 

Question Info


Last updated July 5, 2018 Views 5 Applies to:

i'd say call paypal support or xbox support

 

either way you still have to call

 

 

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best source for billing questions is always support

asking on forums doesn't help because every region has different policies

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if you live in chicago you can change that setting online

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Or if you change your address to Chicago, according to someone here.

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Hey all! If you want to turn off auto renewal, all you have to do is contact phone support (support.xbox.com/contact-us). We do recommend keeping all your account information current and correct to avoid other issues with billing or LIVE. Thanks!

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