Back in November 2014, I purchased a 1-month subscription on Xbox Live, to be able to play online in Halo 4. I purchased this subscription with my Paypal account on my Xbox console; however, I was unaware that by doing so I would be signed up for a reoccurring subscription that has been charged every month since then. I only wanted to pay for the single month I was using the service.
According to my play records on Xbox live I last used the service on Nov 17, 2014.
I was charged $9.99 on the initial purchase, which is correct. This appeared on my Paypal statement on Nov 12, 2014.
Today, May 14, 2015, I was creating my budget and going through my bank records when I came upon the charges.
The charges I would like refunded are as follows (dates are according to my Paypal statement)
|December 28, 2014||$10.24||Microsoft Corporation||PI0000097I56573|
|January 28, 2015||$10.24||Microsoft Corporation||PI000009N4FW4ZX|
|February 28, 2015||$10.24||Microsoft Corporation||PI000009WB7DJWK|
|March 28, 2015||$10.24||Microsoft Corporation||PI00000AA9YR1WJ|
|April 28, 2015||$10.24||Microsoft Corporation||PI00000AV1HNX3R|
also according to the support representative I spoke with, I may have also been charged for May 2015 already. Unfortunately the charge has not appeared in my records yet to be able to provide additional information about it.
Thank you for any assistance you can provide in getting this resolved for me!
-Caleb AKA Dogs10109