Xbox live profiles can't be downloaded right now.

My issue started with being unable to sign into Xbox live despite there being no network problems in the network test so I tried deleting profile and redownloading it. I can't download it. I get the Xbox live profiles can't be downloaded right now message and an error code "80072EFE" which according to the support on this site is an Xbox one error code to do with updates and nothing to do with downloading a profile on a 360. This started yesterday and now a full day after I came a across this error it is still there and it's obvious I'm not the only person with this problem.

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Welcome to the problmes we have been having for days now. Still trying to get a fix or a response from MS regarding this issue.

Only thing i can suggest it to phone them up and hope they push this issue to the top of the list to get fixed asap.

Ive had the same problem now for 3 days. Others have had it for longer

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

The weird thing is that my son and wife both have profiles and on a different xbox and theirs still works just fine. I went to my sons xbox and tried to recover my profile on his and it gets the same error code as I get on my xbox.

Why do I have the feeling this won't be able to be fixed?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I have had same feeling ever since they are being so quiet about it.

My last resort I am going to keep spamming their twitter page until somebody acknowledges this as a major issue

twitter.com/XboxSupport

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Please give Xbox Support feedback here: http://t.co/huxcqC4oAd

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.