xbox live profile problem please help

hey i logged on today to play battlefield and when i did it asked some security questons, i answered then and it didnt work. so i deleted my profile and tried to redownload it

but when i did, it downloaded a different profile no points no xbox live and no avatar so i deleted all caches and still no luck

then i tried downloading it in a different xbox but it redownload's the new account? im very annoyed any help i will be thankful 

 

Question Info


Last updated July 5, 2018 Views 6 Applies to:

Did you delete your account in the System, Storage? There was an option that you also can Delete all your Gamescore/Download and saved Games/other things. I don't know if you can reverse this. But i am afraid you delete your rep/rank/GS from your account. Sorry!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hey there Chart! It sounds like you're downloaded a randomly generated Gamertag. These are made when you use a Microsoft Account that doesn't currently have a Gamertag tied to it.

Are you positive that you're logging in with the same email that's tied to your original Gamertag?

Let us know and we'll be standing by to assist. =)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.