Xbox live profile empty and but still has live

Ok so I get on my xbox everything was fine but then my gamer picture doesn't show up or my achievements or my character. When i try to enter in a game it disconnects me from xbox.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

First try to delete your profile ONLY

Then clear the system cache three times using the link below.

support.xbox.com/.../clear-system-cache

Then restart your xbox and redownload your profile and this should fix the problem

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