xbox live problems

Hey,i just got xbox live gold,and i got charged twice:o but that its not the problem,the problem is that when i try to connect to gta5 online i cant,it says that i dont have the permission or something like that. Did this happened to anyone before?Can u guys help me?

 

Question Info


Last updated July 4, 2018 Views 10 Applies to:
Answer

You are currently showing as a silver member.  Did you purchase/add the gold membership on the console or the website?

If it was the website it can take a few hours for the membership to populate your account.  

If it was on the console then you should contact phone support for more assistance on this.

support.xbox.com/contact-us

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Answer

Click the link I provided above and speak with phone support.  Only they can help with this.

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