Xbox live problem

Hi, sorry for bad english but i'm not very well.
Yesterday i was playing online on Halo 4 and it kicked me off xbox live. I tried to reconnect, and it said there was a problem with xbox live. I followed what i have to do to fix the issue and it didn't work.. My friend can connect and play on xbox live, but i can't.. What i have to do?

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Hey there Fawn! Are you trying to play multi-player? I know there's some issues right now with multi-player that the techs are working to resolve. Check out the announcement on the support.xbox.com/contact-us page for more details.

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Hi mister, i'm not trying to play multi-player, i can't connect my xbox to xbox live service. when i test the connection, it doesn't connect to xbox live.. I don't know if it is a problem with my connection o with the xbox live services...

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do you get an error Message?

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What is the SECOND item you see when you click on More Information after Test Xbox LIVE Connection fails?

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