XBOX LIVE PRE PAID CARD PROBLEM

Bought an xbox live 3 month pre paid card from a super market and when i pulled the grey cover off the code it also ripped 5 digits of the code with it so i cannot activate it. I just called your customer support and was told that there was nothing he could do which is ridiculous. This card cost me $30 so i'm not just going to buy another one, I would love someone to help me out on this. 

Thank you for your time, Fred. 

 

Question Info


Last updated July 4, 2018 Views 23 Applies to:

Hello Mr Danger Goat,

In order for us to help you, you will need to repost this thread in this forum forums.xbox.com/.../12.aspx. The current thread now is in our connection issues forum.

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There's no need to re-post it.

Sorry, but there's nothing that anyone here could do for you either. You'll need to take that card back to the retailer where it was purchased and see if they can help you with the issue. Microsoft is not able to tell you the code on the card, or give you a new code, sorry.

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