XBOX LIVE PASSCODE.

I tried recovering my account several times and the passcode is still there. please help

 

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Last updated July 5, 2018 Views 1 Applies to:

You should contact support.  They will be able to help.

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Are you referring to the LIVE passcode, or the Family Settings passcode? The Family Settings code will not be reset by a recover. If you forgot this passcode you can try answering the security question or calling phone support.

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I tried recovering my account several times and the passcode is still there. please help

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If you are talking about your profile password, you need to delete/remove your profile and redownload.

If it is the Family Settings passcode, answer the secret question (if you have one set) or contact LIVE/hardware support. They will need your serial number to pull up the account or register it. After that, they can give you a reset combination to reset it.

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