xbox live or is it my xbox

This problem started this morning its a frustrating problem >3< no matter what I do every time I open a game no matter what game it is i get signed off xbox live not only that but my whole profile it takes me to the profile select screen when I exit the game, example world of tanks when I play that at the start it says this game requires xbox live  but i have year membership , after that than it says "my username" has signed out.....  than when i exit the game it takes me to the profile select ....what the heck is going on?  :< can any one help me :)

 

Question Info


Last updated July 4, 2018 Views 7 Applies to:
Answer

Hello SorrowAgr2,

1). Clear your system cache by following this link

2). Now delete your affected profile. When deleting the profile, you need to select Delete profile only.

3). Re-download your profile.

The instructions for steps 2 and 3 are in this link.

Let me know if this solves your issue.

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