Xbox live not staying connected or allowing for xbox live usage or console updates

Hi, I have the newer version of the Xbox 360 S console and recently moved to a new house with a new internet connection.  I have been having an infinite amount of trouble with trying to get online updates or even play xbox live.  I have tried all the help from xbox.com/support but nothing seems to be working.  The internet worked perfect at my old house.

So i am able to connect to xbox live but not as a profile.  My xbox can connect but none of my xbox live profiles with xbox live gold will allow connection.  It is frustrating because i usually only play on xbox live games and what not.   If anyone has any solutions to this problem i would love an answer so i can finally get back into the gaming.

 

thanks

 

Etheopians

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

Please take a few minutes to review this post, and then answer those questions in your thread. Also, please list the exact guides/troubleshooting steps you've tried. Thanks!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.