xbox live not connected

Hello i cant connect xbox live ! i tested my connection and network and the internet is OK but the live connection FAILED ! my code is 

80151909

I deleted my cach ! i dont download my profile !

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

Error Status Report

w: 0000-0021

x: 0000-F001

y: 0088-1C40

z: 0000-0000

ID: 0006-0000

L: 8015-1909

Q: 8007-0435

Wireless

My country is Hungary !

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Solution 1: Restart your Xbox 360 console and download your profile again

First, restart your console. Then, try to download your profile again. Here’s how:

Download your Xbox Live profile

Press the Guide button on your controller.
Select Download Profile.

Note If you don’t see Download Profile, it probably means you’re signed in to your profile. Press X to sign out.

Enter the Microsoft account (formerly Windows Live ID) that’s associated with your Xbox Live gamertag. If you don’t know your Microsoft account or password, see Questions about a Microsoft account or a gamertag.

Note If your account is an Xbox Live child account, you have to use the parent’s Microsoft account to download the profile.

Select the storage device for your profile (for example, Hard Drive).

Your profile will begin downloading. When the download is complete, you can choose whether to require a Microsoft account password to sign in to your profile.

Remember Password option

The Remember Password option is turned off by default, which means you’ll be prompted for your Microsoft password whenever you sign in to your Xbox Live profile. Leave Remember Password unchecked if you want to be prompted for your password when you sign in to your profile on this console.

You should now be able sign in to the console using your Xbox Live gamertag.

Solution 2: Contact Xbox Support

If the previous solution didn’t solve the problem, contact Xbox Support.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Ok i understand it but i dont download my profile because i dont write my e-mail and password.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I choose download my profile and the xbox is write : check netwrok status after i see Cant connect to xbox live .... bla bla bla after I chose test connection and internet is OK , Netwrok is OK xbox live conect IS FAILED !

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Sono italiano perchè non mimsi connette e nn mi fa giocare online e mi dice che non sono abilitato???

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hey there TurfyTundra321,

If you haven't already, please go ahead and create a new thread explaining your issue in full detail.

This will make it easier for us to help you =)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.