Okay Ive been a member of Xbox for some time and have had my fair share of dealing with MODDERS in video games, mainly GTA IV. In the past Ive had to replace my XBOX twice, both times costing me a fair amount of money for problems I could not prevent. Both times my console was replaced it was due to MODDERS freezing my XBOX and damaging it. Ive honestly had the last straw of all these MODDERS/HACKERS who THREATEN on XBOX LIVE, Ive submitted player reviews, Ive filed complaints, Ive even sent emails and called XBOX SUPPORT but not one thing has been done to date. Every time I come in contact with an XBOX LIVE Representative they feed me the same stuff I already know by just "Filing complaints and Submitting player reviews" But it still has yet to do anything, I still run into these modding goofs about 99.9% of the time. Now Im not going to stop playing a game that I absolutely enjoy just because of these people but its ridiculous. Now tonight I am playing GTA IV and was recently in a Free Mode game doing the activities the game provides me with. I decide to retaliate to a couple players that are killing me and when I team up with another to kill them I get a message from this angry player telling me they are going to hack my account/router information causing me to buy a new XBOX and router. I wont get too much into details but he continues telling me in 24 hours I wont have a connection and will need a new XBOX entirely. I have this players [REMOVED - DO NOT POST OTHER GTS], and I also have physical proof via pictures of such threats. I want something done because frankly Im tired of these goofs ruining my and others fun. Now Ive been threatened many times before that my account will be hacked and whatnot and ofcourse I have peace of mind knowing that no such thing can happen but regardless I want these people taken care of whether it means an account ban or suspension. For the XBOX LIVE SUPPORT I will gladly provide the pictures, date/time of this problem. Im not worried about everything this player threatened me with, Im just displeased with the lack of customer service being provided to me.