xbox live membership

hi, when i try and renew my gold membership it sas cant connect error 80190864. I can connect to live though.

 

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

That code usually means you have some sort of billing violation on your account. Check your account at https://billing.microsoft.com and make sure all of your information is correct and up to date. If you can't fix it from there, you'll have to call support and talk to billing to have them help you sort it out.

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