Xbox Live Membership Suspended?

My account was already paid for one year on December 25th 2012 and now my account recently is saying that my account membership info needs to be updated? This is impossible since I was already charged with a year of membership and on xbox.com it still says I'm gold. Please help.

 

Question Info


Last updated July 5, 2018 Views 4 Applies to:

Hey there bud!

 

Just to double check you paid for a year membership, please take a look at your Billing Information.

However, if it is showing you paid for your membership, please request a call from the Contact Us page as Phone support deal with billing issues.

 

Hope this helps!

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