Xbox Live Membership Suspended?

My account was already paid for one year on December 25th 2012 and now my account recently is saying that my account membership info needs to be updated? This is impossible since I was already charged with a year of membership and on it still says I'm gold. Please help.


Question Info

Last updated July 5, 2018 Views 4 Applies to:

Hey there bud!


Just to double check you paid for a year membership, please take a look at your Billing Information.

However, if it is showing you paid for your membership, please request a call from the Contact Us page as Phone support deal with billing issues.


Hope this helps!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.