Xbox Live log in

 Xbox live login refuses to let me sign in, although the log in details let me into Xbox on my computer, anyone any ideas `why?. 

 

Question Info


Last updated July 5, 2018 Views 6 Applies to:

Sorry to hear it.  Are you getting any type of error code when you try to log in?  If so, please post the 8 digit code here.

In the meantime please try deleting your profile only (not profile and items) from the console then clear the cache 3 times before restarting the console.

You can clear the cache by heading to Settings>System>Storage then highlight your storage device(s) and press Y for options and Clear Cache.

To redownload your profile to the console you can head to Social>Sign In/Out>Download Profile.

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