10 days ago my xbox live account was hacked. Immediately I called xbox and told the guy what happened and after not being able to change my password back, he said he would just lock the account until the “investigation team” could verify that it was my account and they should have it back to me within 7 days. However, after my account was locked I managed to change my password back by resetting it through email but my account is still locked. I've tried phoning xbox 4 times now to unlock it but they can't because apparently thats not their department and they can't contact the investigation team?
Is their any way for me to unlock my account?