Xbox Live Lag

I have been online on a childs account and  for the past 2 weeks have had terrible lag to the point where the game cannot be played. Does this have anything to do with the status problems mentioned specifically for child accounts,? and if it does, how can this be resolved?
The account is able to sign in and connect to xbox live but online it is unplayable online because of the lag. Or  there are occasions where the account simply will not connect to xbox live at all, again how can this be resolved ? 

 

Question Info


Last updated July 4, 2018 Views 14 Applies to:

it might be your internet or the ping

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Go to Settings --> Network --> Detailed network statistics. As mentioned, it's likely your ping, what does it show? Anything over 100 (even 75) is below average to poor depending on how high.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

My connexion is 90 download , 60 upload with a ping of 140 because im in Japan maybe but i dont have any lag playing with french or american with good connection.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.