xbox live keeps signing me out!!

my modem/router has been fine up untill today were it started signing me out of xbox live, everything else running off this is fine apart from the 360 for some reason

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

What Country/State/Province do you live in? ENGLAND-UNITED KINGDOM

Modem brand & model number: NETGEAR/SKY

Router brand & model number: SAME AS ABOVE

Network Connection Type: Wireless/Wired WIRED

If Wireless, what type of encryption are you using?

If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter?

Things you have tried: RESETTING MODEM/ROUTER AND TRYING IN MASTER SOCKET

Is UPnP Enabled? Yes/no/Unknown UNKNOWN

Is NAT Type Open? YES

Any Error Codes you encounter: NO

What type of internet do you have? Cable/DSL/T1/3G? DSL

Who is your ISP(Internet Service Provider)? SKY

After you run "Test Xbox LIVE connection" and click on "More info", what is the exact message shown on screen?

W: 0000-000B

X: 0000-F001

Y: 20A8-4840

Z: 0000-0000

ID: FFFF-FFFF

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Has this been happening consistently, or intermittently? As in, does it happen within the first 5 minutes, or randomly? Also, what exactly are you doing when this occurs? Thanks :)

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