Xbox live keeps kicking me off for payment issue. Can't connect period.

Hey,

So I got a notice saying I needed to update my account to play, and I went to add a new credit card (my mom got a new one, hence the payment failure,) and now it won't let me onto xbox live even though I have a perfectly good credit card which works all day every day, just xbox live will not do anything about it... I just get some bogus suspension due to a problem with your payment option, and to update it in account management. I have probably clicked the update and gone through the steps close to 50 times now. I am not happy with this as I am a paying customer and I can't even watch my netflix? How can this get fixed...? like NOW. 

Sparknotes:

I AM PAYING FOR XBOX LIVE WITH A VALID CREDIT CARD AND ITS NOT LETTING ME ON XBOX LIVE.

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Have you visited https://billing.microsoft.com to see if you have any outstanding payments? If everything looks good there, please call phone support at 800-4MY-XBOX, as our phone agents handle all billing inquiries of this nature.

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