Xbox Live keeps disconnecting

Every 20 minutes my Xbox signs out of live and I have to resign back in, Im on the comp at the same time and nothing on there DCs, my games nothing. But I keep getting signed out of xbox live some reason and it tells me to upgrade to gold or switch accs . But my acc is gold for atleast another year

 

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Last updated July 4, 2018 Views 2 Applies to:

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TBH, I think everyone is having this issue. Mine usually disconnects when I have both of my Xbox 360 consoles and my PC running at the same time.

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alright thanks man because this is getting very frustrating, i just got on today and right at the end of a cod match it boots me offline while everything else is working fine.

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Hey ChAnGeZ, very sorry to hear about the disconnects! We're more than happy to help get it straightened out (because no one should be experiencing disconnects ever 20 minutes!), but we'll need some more info first. Can you please answer the bold questions listed here in full detail please? Be sure to list what you've tried already, so we don't recommend the same thing twice. Thank you! :-)

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Im having the same problem..but it seems to be getting worse.I cant even make it thru a whole movie on netflix without it disconnecting at least 7 times but yet my computer stays connected.

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Hey there Knife! For us to better assist you, please create a new thread in this forum detailing your issue. If you want to get a head start, please add the answers to the bold question in this guide (forums.xbox.com/.../155724.aspx). Thanks!

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Im having this problem too and its really starting to get to me. why is nothing being done about it??????????

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Hey Neither, we're actively working to help folks out who are experiencing these disconnections. :-) If you would like such assistance, please create your own thread for official support, including a full description of the issue, and what you've tried to resolve it so far.

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I have been getting disconnections and so has my friends. It has been happening for me as of tonight. For my friend since the start of Jan. Can somebody please help? Another problem is when turning on the Xbox and it wont work for the xbox but everything else it does. Then you have to rest the internet for some reason for it to work. But really can anybody tell me why this is happening?

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It's like xbox support doesn't get it, many people all over the world are getting disconnected for no reason. Go to twitter.com and type "xbox live" in the search bar and click all. See how many people are getting disconnected.

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I'm having the same problem (forums.xbox.com/.../1136215.aspx).

Xbox Support: Any word on when this will be fixed!?!?

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