Xbox live keeps asking me to update my payment option...

Every time I try to log in to xbox live on my 360 it keeps asking me to update my payment options...

I already did this...the payment info is saved in the settings, but it's not keeping me logged in!!! It just keeps repeating "Update payment options" every time!

HELP

 

Question Info


Last updated July 5, 2018 Views 74 Applies to:

Hi there,

could you check http://billing.microsoft.com to see if all information is up to date, and clear the consoles cache

support.xbox.com/.../clear-system-cache, turn off the console, turn on the console and try redownloading your profile support.xbox.com/.../profile-move-delete

Let us know the results

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

You may need to call support and speak to the billing department.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.