Xbox live issue

My xbox is connecting to xbox live but every time I sign into my account it disconnects me from xbox live and a code shows up (80151014) asking me to test my connection and when I do it signs me out and reconnects to xbox live
 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hi there,

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Have you tried to clear the cache a couple times in a row and then re-download the profile again?

Here's how to clear the cache: support.xbox.com/.../clear-system-cache

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It seems to have worked for a couple of users here: forums.xbox.com/.../3961534.aspx

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Let us know if that helps at all.

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