xbox live is currently unavailable

hi there i currently called the xbox helpline and they were no help at all what the problem is. recently my external hard drive broke down which  had my account saved on it and everytime i try and recover my account it comes up an error saying xbox live signup is currently unavailable but it lets me recover my brothers gamertag. plus my email account has been blocked and i cant remember the security question because i made it years ago.

any help on these issues would be great

gamertag: offendedorphan

 

Question Info


Last updated July 4, 2018 Views 35 Applies to:

I think you should try calling customer support again.  

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

i can hardly make out what the guys saying buddy its doin my head in cause i just got my xbox fixed bought black ops all the map packs and 3 months live and then a fourtnight later this happens. gutted

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.