Xbox Live Huge Problem!

Hey !


I got this huge problem, i started to play on xbox live about 5 months ago and i had an monthly paid by a credit card, which was my mums, as the time went by and by i forgot my old windows live id and password and i can not delete monthly description and my mum is charged 6 Brittish pounds a month, how can i delete or stop it, i have tryied in bank but they told me i have to contact you, i hope you get what i am trying to say.


Thanks for help.


Question Info

Last updated July 5, 2018 Views 0 Applies to:

You need to call support to cancel the auto renewal. It's all in the terms you agree to when you sign up.

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