Xbox Live gone

I bought xbox live for 1 month as direct debit and i realised that i couldn't pay but it accepted it. Then i bought a 3 month xbox live code and redeemed the code. After one week, my xbox live is gone and i dont know why?!


Question Info

Last updated July 5, 2018 Views 2 Applies to:

It's probably because the first payment would have failed to go through and your account is no longer in goodstanding, with an amount unpaid on it.

You should contact Phone Support to get that straightened out:

Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn

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