I'm trying to access Netflix from my Xbox dashboard, and it continually gives me a prompt that says I need to log on to Xbox live Gold. My Gold enabled profile is online, but when I try to sign in again it asks me about my security proofs, leading me to input my email address and receive a a four digit code. After inputting the code I get the following message "Sorry, there was a problem. Please try again later. Code: 80049C1A". What can I do to fix the problem?